MPChat User Agreement

Effective Date: [2024-11-09]

Welcome to MPChat!

This MPChat User Agreement (hereinafter referred to as "this Agreement") is a legally binding agreement entered into between you (hereinafter also referred to as "User") and the MPChat Operating Entity (hereinafter referred to as "we," "us," or "MPChat") concerning your download, installation, registration, login, and use of the MPChat software and related services (hereinafter collectively referred to as "the Service").

Please read carefully and fully understand all the terms and conditions of this Agreement before you start using the Service, especially clauses excluding or limiting our liability, and those addressing applicable law and dispute resolution (which may be highlighted in bold, underlined, or by other means for your attention). By clicking "Agree" via a web page, by your actual use of the Service, or by any other means of expressing or implying your acceptance of this Agreement, you confirm that you have read, understood, and agree to be bound by this Agreement, which shall thereupon become legally effective between you and us.

If you are a minor (as defined by the laws of your jurisdiction), please read this Agreement accompanied by your legal guardian, and ensure that your legal guardian agrees to your use of the Service and acceptance of this Agreement.

1. Scope of Agreement and Definitions

1.1 Scope of Application

This Agreement applies to all individuals or entities using any of MPChat's services.

1.2 Service Content

The Service primarily provides end-to-end encrypted instant messaging ("MPChat Chat"). To enhance the social interactive experience, the Service also includes certain convenient payment features that allow users to conduct transfers in U.S. Dollars (USD) within chats, and to optionally apply for an associated payment card ("MPChat Card") for daily consumption. We may also launch other features or services in the future. The specific service content is subject to what MPChat actually provides.

1.3 Relevant Definitions

  • User Content: Refers to any data, information, communications, images, audio, or other materials that a User uploads, publishes, transmits, or otherwise shares in the course of using the Service.
  • MPChat Account:</strong> Refers to the electronic stored-value function provided by MPChat to the User for holding, managing, and using U.S. Dollar (USD) funds, which can be used for transfers and MPChat Card payments within the Service. It is also sometimes referred to as "Balance"./
  • KYC/AML:Stands for "Know Your Customer" and "Anti-Money Laundering." To comply with applicable laws and regulations, we are required to conduct identity verification and screening procedures on users to prevent financial crimes.
  • Affiliates: Refers to any entity that directly or indirectly controls, is controlled by, or is under common control with a party. For the purposes of this definition, "control" means the power to direct or cause the direction of the management and policies of an entity, whether through the ownership of voting securities, by contract, or otherwise.

2. Account Registration and Use

2.1 Account Eligibility

You represent and warrant that you are a natural person, legal person, or other organization with full capacity for civil rights and civil conduct. If you do not meet the foregoing qualifications, you and your guardian shall bear all consequences arising therefrom.

2.2 Account Information

You agree to provide true, accurate, complete, and current registration information (including but not limited to your mobile phone number, email address, etc.) and to update it in a timely manner.

2.3 Account Security

You are responsible for maintaining the security and confidentiality of your account username, password, PIN, API keys, and any other codes or credentials used to access the Service. You shall be fully responsible for all activities that occur under your account. You must notify us immediately if you discover any unauthorized use of your account.

2.4 Account Use Restrictions

Your account is for your personal use only and may not be gifted, loaned, leased, transferred, or sold.

2.5 Identity Verification (KYC/AML)

To use all or part of the Service (especially to activate and use the MPChat Account and MPChat Card features), you agree to complete the identity verification (KYC) and anti-money laundering (AML) review procedures as required by us and applicable laws and regulations. You agree to provide the true, accurate personal information and documents we request for this purpose. We reserve the right to refuse to open, or to suspend/terminate, part or all of the services for you based on our risk assessment and compliance requirements.

3. MPChat Services

3.1 MPChat Chat Service

  • 3.1.1 We provide end-to-end encrypted instant messaging services. This means, to the extent technically implemented, your messages are encrypted upon sending, and only you and your designated recipient(s) can decrypt and read them. We cannot access your encrypted message content.
  • 3.1.2 You can use MPChat Chat to send text, images, voice messages, videos, and files, etc.
  • 3.1.3 You agree not to use MPChat Chat to send spam, harassing messages, illegal content, content that infringes on the rights of others, or to engage in any activity that violates this Agreement or applicable laws and regulations.

3.2 Convenient Payment Features

  • 3.2.1 MPChat Account and Balance: You can activate and manage a stored-value account ("MPChat Account") within MPChat for holding USD funds. You may top up your account balance through compliant methods we support at the time (such as bank cards, etc.).
  • 3.2.2 Transfers: You can directly transfer USD to your friends in chats. The relevant funds will be deducted from or deposited into your MPChat Account balance.

3.3 MPChat Card Service

  • 3.3.1 You may optionally apply for and use an MPChat Card (virtual or physical) to spend your MPChat Account's USD balance at merchants worldwide that accept the corresponding card network (e.g., Visa/Mastercard).
  • 3.3.2 Application and Activation: You must meet our application criteria and complete the necessary verification to obtain and activate an MPChat Card.
  • 3.3.3 Spending and Conversion: When you use the MPChat Card for a transaction, the corresponding amount will be deducted directly from your MPChat Account's USD balance. If the transaction currency is not USD, a currency conversion will be performed at the exchange rate effective at that time by the card network (e.g., Visa/Mastercard) to complete the payment.
  • 3.3.4 Fees and Limits: The use of the MPChat Card may be subject to fees such as annual fees, transaction fees, currency conversion fees, and ATM withdrawal fees, and may have spending limits. Specific details will be provided separately or stipulated in relevant agreements.
  • 3.3.5 Relationship with Issuing Institutions: The MPChat Card may be issued by our third-party financial institution partners. Your use of the card will be subject to their relevant terms in addition to this Agreement.

4. User Conduct

4.1 Legal Compliance

You undertake to comply with all applicable laws, regulations, rules, and policies.

4.2 Prohibited Activities

You shall not use the Service for any illegal purpose or in any manner, including but not limited to:

  • Financial criminal activities such as money laundering, terrorist financing, fraud, or illegal fundraising;
  • Infringing upon the intellectual property rights, privacy rights, or other legitimate rights of others;
  • Disseminating viruses, Trojan horses, or other malicious software;
  • Engaging in any activity that could compromise the security of the Service's systems or network;
  • Publishing or disseminating content that is unlawful, obscene, defamatory, threatening, harassing, hateful, racially or ethnically offensive, or otherwise objectionable;
  • Impersonating any person or entity;
  • Collecting other users' information without authorization;
  • Engaging in any activity that we, in our sole discretion, deem inappropriate or in violation of the spirit of this Agreement.

4.3 Enforcement Rights

We reserve the right to monitor your use of the Service. If we believe your conduct violates this Agreement or applicable laws, we have the right, at our sole discretion, to take measures including but not limited to issuing warnings, restricting features, suspending services, terminating your account, deleting content, and reporting to relevant authorities, without prior notice to you.

5. User Content

5.1 Responsibility for Content

You are solely responsible for any content you upload, send, store, or share via the Service ("User Content"). You warrant that you own all necessary rights to your User Content or have obtained legal authorization.

5.2 License Grant

You grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, copy, distribute, create derivative works of, display, and perform your User Content for the sole purpose of operating and providing the Service (e.g., to display your messages on your designated recipients' devices). This license is limited to what is necessary for operating and providing the Service.

5.3 Content Moderation

We are not the publisher of and do not endorse User Content. We reserve the right, at our sole discretion and without prior notice, to remove or block any User Content that we believe violates this Agreement or applicable laws.

6. Intellectual Property

6.1 Ownership

All intellectual property rights (including copyrights, trademarks, patents, trade secrets, etc.) in and to the Service (including but not limited to the software, technology, text, graphics, user interfaces, trademarks, logos, etc.) are and will remain the exclusive property of us or our licensors.

6.2 Restrictions

Without our prior written consent, you may not copy, modify, distribute, sell, lease, reverse engineer, or otherwise exploit any part of the Service.

7. Third-Party Services and Links

The Service may contain links to or allow you to access features or content provided by third-party websites, applications, or services. These third-party services are governed by their own respective terms and privacy policies. We are not responsible for the content, accuracy, security, or functionality of any third-party services.

8. Fees and Taxes

8.1 Service Fees

You agree to pay all applicable fees incurred in connection with your use of the Service (such as account top-up/management fees, card-related fees, currency conversion fees, etc.). Fee schedules will be published within the MPChat application or on our website. We reserve the right to adjust the fee schedules.

8.2 Tax Responsibilities

You are solely responsible for determining, reporting, and remitting all applicable taxes that may arise from your use of the Service and your financial transactions or any taxable income generated from using the Service.

9. Disclaimers and Limitation of Liability

9.1 Service Provided "As Is"

The Service is provided on an "as is" and "as available" basis. We make no warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose, non-infringement, or that the Service will be uninterrupted, error-free, secure, reliable, or that information will be accurate or complete.

9.2 Payment Feature Risk Warning

You understand and agree that when using payment features such as transfers, you are responsible for carefully verifying the recipient's information. You shall bear any financial loss resulting from your own operational errors (such as transferring to the wrong account or leaking your password). MPChat is not liable for user-to-user transfer errors not caused by us.

9.3 Limitation of Liability

To the maximum extent permitted by law, in no event shall we be liable for any indirect, incidental, consequential, special, or punitive damages (including loss of profits, data, or goodwill) arising out of or in connection with this Agreement or the use of the Service, even if we have been advised of the possibility of such damages.

9.4 Force Majeure

We shall not be liable for any service interruption or loss resulting from causes outside our reasonable control, such as acts of God, war, terrorism, government actions, network failures, or cyber-attacks.

10. Indemnification

You agree to indemnify, defend, and hold harmless us, our affiliates, and their respective directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with your breach of this Agreement, misuse of the Service, violation of any third-party rights, or violation of any applicable laws.

11. Changes, Suspension, and Termination of Agreement

11.1 Changes

We reserve the right, at our sole discretion, to modify this Agreement at any time. For material changes, we will notify you through reasonable means, such as an in-app notice, a notice on our website, or an email. The modified Agreement will become effective on the date specified. Your continued use of the Service after the changes constitutes your acceptance of the modified Agreement. If you do not agree to the modifications, you must stop using the Service.

11.2 Suspension and Termination

  • Termination by You: You may terminate this Agreement at any time by deleting your MPChat account and ceasing to use the Service.
  • Termination by Us: If we believe you have violated any provision of this Agreement, or that your conduct poses a risk or harm to us, other users, or third parties, or as required by law or for business reasons, we reserve the right, at our sole discretion, to suspend or terminate your access to or use of the Service, without prior notice (unless required by law).

11.3 Effect of Termination

Upon termination, your right to use the Service will immediately cease. Certain provisions (such as those regarding intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) will survive the termination of this Agreement.

12. Your Legal Responsibilities

12.1 Compliance Obligations

You represent and warrant that you will be independently and solely responsible for understanding and complying with all applicable laws, regulations, and policies in any and all jurisdictions to which you are subject and in which you use any MPChat services.

12.2 Jurisdictional Compliance

By using MPChat services, you acknowledge and agree that it is your obligation to ensure that your use of the Service is lawful and compliant in your jurisdiction. You shall be solely liable for any and all liability, penalties, or claims arising from your failure to comply with local laws.

13. Miscellaneous

13.1 Entire Agreement

This Agreement, along with any other policies and guidelines we may publish from time to time (such as the Privacy Policy and specific service terms), constitutes the entire agreement between you and us regarding the Service and supersedes any prior oral or written agreements.

13.2 Severability

If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, and the remaining provisions will continue in full force and effect.

13.3 Waiver

Our failure to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision.

13.4 Assignment

You may not assign any of your rights or obligations under this Agreement without our prior written consent. We are entitled to assign any or all of our rights and obligations under this Agreement to our affiliates or to any third party in connection with a merger, acquisition, reorganization, or sale of assets.

13.5 Notices

We may provide you with notices related to the Service via email, in-app notifications, or by posting on our website.

13.6 Headings

The section headings in this Agreement are for convenience only and have no legal or contractual effect.

13.7 Language

This Agreement may be provided in multiple languages. In the event of any conflict or inconsistency between different language versions, the English version shall prevail.

14. Contact Us

If you have any questions about this Agreement, please contact us at: support@mpchats.com

Please confirm again that you have carefully read and understood all terms of this Agreement.